Quality is a very important tool for the Company Management. SUSA uses these principles to convey to its employees and partners a highest attention to the needs of the Customer.
Susa believes this is the right way to develop a prevention awareness and to increase value in its activities.
Susa is deeply involved in the process to reach excellence and the first step was the ISO 9001 in 1999 to the aim of:
° Act towards process standardization and optimization, thus improving efficiency and efficacy.
° Continuously update its management system, thus embedding the idea that a quality business must be done.
° Support human resources development through a suitable and continuous learning process
° Give evidence of the research for improvement within the organization.
° Use the ISO 9001 certification as a springboard for total quality.