A reliable and comprehensive partner for logistics and shipments.
Our working method always starts from the customers' wishes:
The goal is your complete satisfaction, to be a
comprehensive and useful partner, rather than a simple supplier.
Always
identifying the most suitable service, we ensure the utmost care in the
management of the goods entrusted to us.
We keep our promises to our customers every day: safe,
punctual deliveries and handling of goods, always with a smile.
We believe that a job well done also means
reaching our customers with a smile; for this reason we are very committed to
transmitting this value to our drivers, to make sure this spirit of
collaboration is what distinguishes us from others.
Our fleet transports goods in total security throughout Italian and European territory. It is made up of over 100 vehicles, which are constantly checked for maximum safety. 90% of our vehicles have a tail lift, so loading and unloading operations are simpler, safer and faster. Susa knows how best to adapt its choice of vehicle to the load and the peculiarities of the place of delivery, personalizing the service in the choice of size and suitability of one of our fleet.
The 5 logistics centers and 45 distribution centers guarantee optimal organization; the continuous drive towards growth leads us to constantly evaluate the opening of new offices and branches. Our distribution centers perform well thanks to the constant presence of several employees, who keep the loading and sorting system active 24 hours a day. Finally, the management of logistics at the customers' warehouses allows us to customize the service, reaching high levels of efficiency.
The satisfaction of our customers is our primary goal, which is why we invest in continuous improvement and growth. Our customer care system is always available to provide information or resolve urgent problems, but it is also a system that allows us to actively monitor and verify our work. Because we really care about doing our job well.
Our activity, by its nature,
affects the environmental balance. This is why we strive every day to minimize
our impact, with many small steps that will lead us towards a more sustainable
tomorrow.
How does
this translate to our daily activity?
Reliability and traceability are the key points that we want to guarantee in all of our services. For this reason we have implemented an advanced computer system that easily tracks the goods, both during storage and logistics management, and during transport. Our employees are equipped with 1000 radio frequency barcode readers for inventory control and 1000 handhelds for data transmission.